Restored Google Nest Thermostat Smart Thermostat - Snow (Refurbished)

Hello there, Duane! Thanks for your feedback, and we’re sorry to hear that you find its instructions confusing. We’ll share your feedback with the right team for future improvements. Meanwhile, the Home app will guide you all the way through checking compatibility, installation, and setup. It will help you select all the right options for you and your home. After your Nest Thermostat has been detected by your Home app, you can select a language and perform a quick system power test. Your Home app will ask some questions about your heating or cooling system and the thermostat will calibrate its temperature sensor for your home. Then the app will look for Wi-Fi networks for you to choose from. Pick one to connect to and continue customizing your thermostat. For more details about how to set up the thermostat, check this link here: https://support.google.com/googlenest/answer/10125150You can control and manage the thermostat settings using the app even when you’re not at home as long as your thermostat and Home app (phone or tablet) are both online. You can also use the touch bar on the right side to control your thermostat, you can also swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. We have help available, and feel free to let us know by visiting us here if you need additional assistance: https://support.google.com/googlenest/gethelp

Hi there, Joan. We’re sorry the Nest Learning Thermostat didn’t work out for you. Even though you returned the device, we’d like to learn more about what happened. When you get a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG