DYMO 1755120 LabelWriter 4XL Thermal Label Printer
DYMO 1755120 LabelWriter 4XL Thermal Label Printer
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DYMO 1755120 LabelWriter 4XL Thermal Label Printer

2.3 stars out of 72 reviews
(2.3)|
72 ratings

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DYMO 1755120 LabelWriter 4XL Thermal Label Printer
Current price is $565.00
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  • Free 30-day returns
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Columbus, 43215
Arrives by Wed, Feb 11
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Sold and shipped by XpresSupply
4.6 stars out of 5, based on 5 seller reviews(4.6)
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$619.99
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Shipping, arrives by Sat, Feb 7 to Columbus, 43215
Sold and shipped by Happy RangerPro Seller
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2.3 out of 5 stars
stars72 ratings70 reviews
How item rating is calculated
  1. 5 stars25% (18)
  2. 4 stars3% (2)
  3. 3 stars7% (5)
  4. 2 stars15% (11)
  5. 1 star50% (36)

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Showing 1-3 of 70 reviews

Sep 14, 2021
globers
2 out of 5 stars review

Not satisfactory yet

I have been using this printer for a couple of years now, and I give this 2-2.5 stars. PROS: — It is an aesthetically pleasing product. Although it has a few years now, it still looks fresh and sleek. — Speed of printing is satisfactory — Noise levels are minimal (it is completely silent when idle, and fairly quiet while printing), that's a huge plus! — Durability is good CONS: — Installation is a nightmare, the driver is not downloaded automatically by Windows, and one has to search for it manually. Second problem is, they are nowhere to be found, it is as if Dymo does not want you to install it. Out of the frustration, then you may guess "maybe that Dymo Connect thing might help?" and it does, if you manage to download it! And when you finally do, it is not even the lastest version. Dymo needs to hire better people. —Then, many of these machines are faulty. My first one broke ("the last USB you connected to this computer malfunctioned") the first day, after a single print. It was unfixable so I had it returned. The second has been lasting longer, but has this problem rising (without any notice) every now and then. It is fixable, but takes about 15-20 minutes every time. Too much for a printer you actually pay for (remember that they restrict you to use only their uber-expensive labels). — (minor) The machine comes with a huge power brick, same size as the ones that come with much bigger devices. I have no doubt that there's a better way around this in the 21st century. * (minor) The blue LED light cannot be turned off (not good if your bedroom/studio apartment doubles as a shipping station). Not a major problem, but it accumulates.

Review from dymo.com
Helpful?453XGR0NSY7K280564288
reply from DYMO

Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback about our DYMO LabelWriter 4XL printer. All feedback is valuable to us and helps us develop ourselves further to provide the best possible consumer service. The software cannot install automatically on windows because you will have to choose a compatible software version according to the version of your operating system. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.

Jan 16, 2025
CCMed
2 out of 5 stars review

Printers great - Software Terrible

Mechanically, the printers are great. I have a 4XL and 450. Software on the Mac however, is terrible. Endless problems connecting, the choosing addresses from the address book, etc. I've essentially quit using the 450 because of these issues. The 4XL was great for shipping UPS packages... **BUT** I've just gotten a new M4 Apple Silicon Mac, and the drivers don't work anymore. They require "Rosetta 2" to be installed so that the drivers can be downward compatible. Our IT department says that the first "Apple Silicon" M1 Mac came out 6 years ago, and they won't trust Rosetta 2 to run really old software. If Dymo can't update software in 6 years, then I guess we switch to another brand.

Review from dymo.com
Helpful?453XGR0NSY7K280564288
reply from DYMO

Hello. Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review. We sincerely apologize for the inconvenience caused. While we are glad to hear you’ve had a positive experience with the mechanical performance of your 4XL and 450 printers. We understand the challenges posed by the need for Rosetta 2 on Apple Silicon Macs and the frustration this has caused, especially given the advancements in Mac hardware over the years. Please know that your concerns are valid. Our team is actively working on updates to improve compatibility and ensure a smoother experience for our customers using the latest technology. If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time. Thank you! DYMO® Consumer Care

Nov 5, 2021
Appalled
1 out of 5 stars review

Appalling Installation

I have tried installing on Windows 10 without success. The software installs, but there is no driver for the hardware. Here's a tip, Dymo: Give the product to your mother. Without giving her any instruction, see if she can get it working on Windows 10. In reply to other reviews, it's suggested that the printer be connected directly to USB, without hubs or extensions. Try doing that when your computer only comes with a USB-C port and the cable provided is USB-A.

Review from dymo.com
Helpful?453XGR0NSY7K280564288
reply from DYMO

Hi, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 4XL printer. I am very sorry that our product has not met your expectations. I would like to inform you that the drivers for the printer is included once you install the appropriate DYMO software- which in this case, since you are using Windows 10 operating system would be the DYMO Connect version 1.4.2.89. Once you have the DYMO Connect software installed, you will be able to design and print your labels. Should your computer come with only a USB-C port, we would recommend obtaining a USB Type B to Type C cord in order to connect directly from the printer to the computer. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.