Warranty information
TAYLOR BRANDS LLC LIMITED LIFETIME WARRANTY:This product is warranted to the original consumer purchaser, for as long as he or she owns this product. Coverage ends if you transfer or sell the product to someone else or if the product is modified in any way. The warranty covers defects in materials, manufacture or assembly. If one of our products ever breaks or fails due to material or manufacturing defect we will repair or replace the product. The warranty does not cover normal wear, damage caused by abuse, misuse, improper handling, loss, accident, alterations, neglect, disassembly or improper sharpening. Cosmetic damage which occurs over time and use, such as scratches on a products finish or coatings on a product rubbing or wearing off are normal and are not covered by the warranty. Our products rarely fail because of a defect and in most cases the failure or breakage is due to "tool abuse". "Tool abuse", is when the product is used for unsuitable non intended purposes. Examples would be using a knife for any other purpose than cutting (pounding, prying, using as a screwdriver, throwing the knife etc). Multi-purpose tools are not intended to replace full-sized tools and are for use only on light or moderately heavy-duty applications. Collapsible batons are not pry bars etc. Always use the proper tools for the proper intended purposes. HOW TO SEND YOUR TAYLOR BRANDS PRODUCT TO US: If you are having a problem with a Taylor Brands LLC product or accessory which you believe is the result of a defect in workmanship or materials per the above warranty statement, here is how to return the item to us: Step 1: Package the product securely and insure it for your own protection. Step 2: Include a note with a brief description of the problem and how it occurred. Step 3: Include your name, telephone number, address and email address if available. Step 4: Send your product or accessory along with a check or money order for $6.95 per piece to cover return shipping and handling to the address below: Taylor Brands LLC, 1043 Fordtown Rd. Kingsport TN 37663, 800-251-0254, 423-247-2406, Fax 423-247-5371
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
