Zyllion Shiatsu Back & Neck Massager with Heat for Muscle Pain, Black

This is a great massager, with good pressure and heat. I use it often and it works perfectly.

Discovering the Zyllion Shiatsu Back and Neck Massager Pillow with Heat (ZMA-13) was a delightful surprise during our visit to our kids in Washington State just before the pandemic. They thoughtfully gifted it to us for Christmas, and it quickly became a cherished addition to our daily routine. We found its soothing massage and heat feature incredibly relaxing. In an act of kindness, we decided to pay it forward and purchased one for a dear friend who was undergoing chemotherapy. It brought comfort and relief during a challenging time. The ZMA-13 quickly proved to be more than just a massager; it was a source of solace. After a couple of years of regular use, our original unit eventually showed signs of wear and tear. Fortunately, we knew we couldn't do without it, so we decided to purchase a replacement. However, life can be unpredictable, and an incident involving an overenthusiastic puppy left us in need of a replacement power cable. We reached out to Zyllion's customer service, expecting to purchase a new cable. To our surprise, they not only provided the replacement promptly but also expressed their gratitude for our continued support. In summary, the Zyllion ZMA-13 is not just a remarkable product that we've enjoyed for years, but it also represents a company that goes above and beyond to ensure their customers' satisfaction. Their exceptional customer service has solidified our loyalty. We highly recommend both the ZMA-13 and Zyllion as a company you can trust.