VEIKOUS 4-Fold Outdoor Chaise Lounge Chair for Patio with Detachable Pocket and Pillow, Grey

Hello Amy! Dear Valued Customer, Thank you for taking the time to provide such detailed and helpful feedback. We truly appreciate your initial love for the chair and are so sorry to hear that its key tanning features have unfortunately made it painful to use. Please accept our sincerest apologies. We are very concerned to learn that the arm holes are causing you pain by digging into your arms, especially given that you are a slender person. It is clear that there is a fundamental issue with the comfort design, and we deeply regret the disappointment and physical discomfort this has caused. Your insight is crucial for us. We have already passed on your specific experience to our product design team to highlight the importance of ergonomic testing and comfort in our development process. Feedback like yours is what drives meaningful improvements in our products. We are disappointed that we let you down and thank you again for your constructive input.If you have any further concerns, please feel free to contact us directly at customerservice@veikous.com. We are here to assist.