Sensei Mouse
Sensei Mouse
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Sensei Mouse

1.5 stars out of 2 reviews
(1.5)|
2 ratings
Everyone
Current price is $119.00
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1.5 out of 5 stars
stars2 ratings2 reviews
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Showing 1-2 of 2 reviews

Jun 26, 2016
Trevor
2 out of 5 stars review

Mouse Failure, Steelseries Failure

The product worked great for 6 months, best mouse I have ever used. Then, one day, the mouse began to disconnect and reconnect repeatedly every second. After a day of this, the mouse died. After plugging it into my laptop, it worked perfectly. Thinking it was win 10 on my desktop, i nuked it. Nope, it was the mouse. About once every 200 pugs and unplugs, the mouse works for 8ish hours before dying again. Steelseries has no customer support so if the mouse is to die, you are out of luck. Walmart customer support is far more helpful. Make sure to save your proof of purchase so you can rma the mouse WHEN (not if) it breaks.

Helpful?5BCCPUTHRA5I17480517
May 5, 2014
Heu321
1 out of 5 stars review

Great product but horrible costumer service

I rma'ed my sensei about a month ago.. I'm now asking for a tracking number or any update about it, but they reply soo slow. Im a little bit upset, I thought they were better vs razer/other company. I was wrong. I bought most of my gaming peripherals to them and I think i might have made a very big mistake. They have good products, but aftersales is bad. I just wanted to warn you guys or anyone buying from them about their after sales support.

Helpful?5BCCPUTHRA5I17480517