Oral-B Glide Mint Dental Floss Picks with Long Lasting Scope Flavor, 75 Picks

We always want to provide you with floss that easily Glides between your teeth, so we understand how frustrating it is when floss shreds, and we'd like to help. Our products undergo many quality checks to ensure they reach you in perfect condition, giving you the ultimate flossing experience, so this isn't what we'd expect. We're always improving our floss to ensure we deliver the best products. That said, we recently transitioned to a new CleanTech fiber that is microtextured to provide an enhanced floss routine. The microtextured helps reach deep and grab plaque while sliding 50% more easily in tight spaces. Your loyalty and satisfaction mean everything to us, and we'd like to learn more about your experience with the new Oral-B Scope Outlast Floss Picks and see how we can help further. When you have a moment, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're sorry you're unhappy with the new Scope Outlast Floss Picks, Melanie. Oral-B is always improving floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured fiber to enhance your flossing routine, effectively removing plaque and food particles between teeth and below the gum line while still being smooth and shred-resistant, so floss shredding and breaking isn't what we'd expect. If you continue to experience discomfort while flossing, we recommend discontinuing the use of the floss picks. Your satisfaction means everything to us, and we'd like to learn more about your experience and help further. When you get a chance, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.