Restored Sony WF-1000XM5 Truly Wireless Bluetooth Noise Canceling Headphones - Black (Refurbished)

Hi DWrek, We're pleased to hear that you are enjoying the overall performance & quality. The WF-1000XM5 feature cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favourite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. Thank you for choosing Sony. Erin

Hi Nickitaak, Thank you for your time writing this review. We are very grateful that you like the WF1000XM5 headphones. Sony values customers opinion as we always strive to provide the best experience possible. We also appreciate your feedback with regard the transparency mode. For optimum performance, please make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. Also, by adjusting the settings and ensuring proper fit, you can achieve a satisfactory experience. The audio playback on the headset may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image or a slight delay occurs in the receiving end when making calls or during music playback. For reference: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780004.html?search=delay Your insights are important to us as we work to meet and exceed your expectations. Thanks again for purchasing Sony! - Kris