Wiilayok 135" Cloud Couch Sectional Modular Sofa,Comfy Deep Plush Corduroy Boneless Couches for Living Room, Oversized L Shaped Sectional Memory Foam Compressed Sofa (Right Facing Chaise)

Return Policy: 

Quality Issues: 

·Damaged or defective items: Free replacement or return for full refund. Provide photos and details. 

·Missing parts: Inform us of the part number for free replacement. 

Non-Quality Issues: 

·Buyer's reasons (wrong size, style, color, or no longer wanted): Buyer pays return shipping. We provide a prepaid label, but the label cost will be deducted from the refund. 

·Items must be in original condition. Damaged items may incur a restocking fee. 

·If you return via a carrier directly, we cannot reimburse shipping costs. 

Shipping / Delivery Methods: 

Order Cancellation: Orders cannot be canceled once shipped. We can try to intercept or change the address, but any fees are the customer's responsibility. 

Package Delivery:Ground service. Carriers do not deliver to specific floors or apartments. Customers must collect the package. 

Address Changes:Delivery addresses cannot be changed after the order is placed. We can try to help, but success is not guaranteed. Any fees are the customer's responsibility. 

Package Refusal: Do not refuse damaged or unwanted packages. Accept the package first and contact us for return. Refused packages will cause double shipping costs for you 

Non-received Packages: For high-value products, if the package shows as delivered but not received, a complete police report is required for replacement. 

Before returning, contact us first. 

Customer Service: 

· Need help? Contact us at zzhxnet@126.com.Your satisfaction is our priority!