Oral-B Glide Mint Dental Floss Picks with Long Lasting Scope Flavor, 75 Picks

We're sorry you're unhappy with the new Scope Outlast Floss Picks, Melanie. Oral-B is always improving floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured fiber to enhance your flossing routine, effectively removing plaque and food particles between teeth and below the gum line while still being smooth and shred-resistant, so floss shredding and breaking isn't what we'd expect. If you continue to experience discomfort while flossing, we recommend discontinuing the use of the floss picks. Your satisfaction means everything to us, and we'd like to learn more about your experience and help further. When you get a chance, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We are always striving to improve upon our great line-up of flosses and we are disappointed to hear that you did not enjoy your most recent use of our Glide Scope Outlast Floss Picks. Our new Cleantech Fiber is designed to offer an enhanced cleaning and to glide through your teeth as easily as our previous floss, so this is not the experience that we would expect you to have. We would love a chance to assist you with this further and we encourage you to give us a call so we are able to collect additional information for our Quality Team. You can reach our team at (800) 566-7252.