Warranty information
Thank you for choosing our product. We offer a warranty to ensure your satisfaction and provide support for any potential issues that may arise. Please carefully read the following warranty information:
1. Duration: Our warranty covers a period of one year from the date of purchase.
2. Coverage: This warranty guarantees that the product will be free from defects in materials and workmanship under normal use. It applies only to the original purchaser and is non-transferable.
3. Exclusions: The warranty does not cover damages caused by misuse, accidents, unauthorized repairs, modifications, or any other factors not directly related to manufacturing defects.
4. Claim Process: In case of any problems, please contact our customer support within the warranty period. Provide proof of purchase and a detailed description of the issue to initiate the claim process.
5. Resolution: Based on the nature of the problem, we will either repair or replace the defective part or the entire product, at our discretion. Please note that this warranty does not extend to any incidental or consequential damages.
6. Shipping: If necessary, the cost of shipping the product for repair or replacement will be borne by the customer. However, the return shipping after repair or replacement will be covered by us.
7. Limitations: This warranty is void if the product has been tampered with, repaired, or serviced by anyone other than authorized personnel.
Please retain your proof of purchase as it will be required to validate any warranty claims.
If you have any further questions or need assistance, please do not hesitate to contact our customer support team.
We appreciate your trust in our product and aim to provide you with the best service possible.
Sincerely,
LAZZO
