Kohler K-28125-4N Venza 0.5 GPM Widespread Bathroom Faucet - Nickel

Kohler K-28125-4N Venza 0.5 GPM Widespread Bathroom Faucet - Nickel

2.7 stars out of 3 reviews
(2.7)|
3 ratings
Actual Color:Vibrant Brushed Nickel-Out of stock
Matte Black, $388.85, Out of stock
Polished Chrome, $292.16, Out of stock
selected, Vibrant Brushed Nickel, $392.94, Out of stock

Key item features

  • Kohler K-28125-4N
  • Venza Collection
Current price is $392.94
Price when purchased online
Out of stock

How do you want your item?

How do you want your item?
Out of stock
Report an issue with this seller

About this item

Product details

Specifications

Warranty

Warnings

Customer ratings & reviews

2.7 out of 5 stars
stars3 ratings3 reviews
How item rating is calculated

Customer images

Filtered and sorted results would be available on the new 'Customer ratings & reviews' page.
Sort by |

Showing 1-3 of 3 reviews

Jan 19, 2025
Teeman
5 out of 5 stars review

Seller Verified Purchase

Quality, functionality and they back their products.

I purchase only Kohler products; warranty, pieces of art and easy to install and forget.

Review from kohler.com
Helpful?5CERFSA5GV141314815854
Jun 4, 2025
megatron
2 out of 5 stars review

It's giving giving cheap

That dude is right about the screw. It's too short and loc tite ain't gonna solve the problem. A wobbly faucet is giving cheap vibes and is a total disappointment for this bathroom remodel.

Review from kohler.com
Helpful?5CERFSA5GV141314815854
reply from Kohler Customer Service

Hello megatron, this is Paige with Kohler Co. I am sorry to hear that the Venza faucet is not secure. As the manufacturer, we are very interested in providing our customers with a quality product that delivers above expectations and are sorry to learn this has not been the case. We would like to connect with you to learn more about your situation and how we can help. Please reach out to KohlerCustServ@kohler.com for assistance. Kindly, Paige S. -Kohler Customer Service

Apr 7, 2023
Peter G
1 out of 5 stars review

Stay away - dangerous, obviously defective product

We installed four of these faucets throughout our new house, along with all matching Venza bathroom trims, and are now dealing with a disaster. This faucet has a clear design defect as it is currently being sold: the tiny screw in the back that holds together the two piece design (which is a mechanical point of failure that clearly wasn't subjected to proper failure modes and effects analysis before being sent to market) backs itself out of the socket and loosens under the usual vibration from water pressure. When the screw backed itself out too far, the faucet exploded, shooting the upper piece up to the ceiling, hitting the ceiling, bouncing off our light fixture, and nearly hit my wife in the face. Pictures attached were taken right after this explosion; you can see the water on the ceiling and the mirror from this total product failure, and you can see the idiotically tiny screw that is supposed to hold this thing together and popped itself out. We checked the other three Venza faucets in our house and two of the three of them had a loose screw already. They have been installed for less than three months. Our plumbers screwed the screw back in and suggested the screw might have been loose when it arrived from Kohler, and six weeks later the same faucet exploded again. They are not safe. We are likely going to have to replace these faucets, which means replacing our entire bathroom fixture set if we want our fixtures to match, as everything we installed was matched to Kohler's Venza line. I strongly recommend nobody consider these faucets and that Kohler take this dangerous product off the market. We are very fortunate my wife wasn't brushing her teeth or otherwise leaning over the sink when it exploded or it could have broken her jaw or worse.

Review from kohler.com
Helpful?5CERFSA5GV141314815854
reply from Customer Service

Peter G, my name is Jessica from Kohler Co. We are very concerned to hear of the issue you are experiencing with your Venza faucet. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at 1-800-456-4537. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.