Nespresso Vertuo Next Coffee and Espresso Maker by DeLonghi, White

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Nespresso Vertuo Next Coffee and Espresso Maker by DeLonghi, White
Nespresso Vertuo Next Coffee and Espresso Maker by DeLonghi, White
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Nespresso Vertuo Next Coffee and Espresso Maker by DeLonghi, White

3.8 stars out of 3311 reviews
(3.8)|
3,311 ratings

Key item features

  • Versatile Brewing: Vertuo Next offers 6 coffee formats, including 5, 8, 12oz coffees, and single/double espressos, brewed hot or over ice.
  • Compact Design: Slim and sustainable, the machine is only 5.5 inches wide and made of partially recycled materials.
  • Precision Brewing: Delivers smooth, full-bodied coffee with a velvety foam layer for a perfect cup every time.
  • Premium Blends: Access over 40 specialty Vertuo coffees, including dark, strong, mild, and smooth blends, plus limited editions.
  • Eco-Friendly: Nespresso capsules are fully recyclable through Nespresso's free recycling program.
  • Exclusive Compatibility: Works exclusively with Nespresso Vertuo capsules; includes a complimentary starter set with assorted capsules.
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Customer ratings & reviews

3.8 out of 5 stars
stars3,311 ratings3,255 reviews
How item rating is calculated
  1. 5 stars62% (2,050)
  2. 4 stars11% (363)
  3. 3 stars4% (133)
  4. 2 stars6% (191)
  5. 1 star17% (574)

Reviews summary

Pros
  • : Machine's slim appearance fits well in any kitchen.
  • : Has a smooth and full-bodied flavor profile.
  • : Brews a cup with perfect crema and froth.
  • : Cleaning process is straightforward.
Neutral
  • : Can be convenient and varied, but also prone to inconsistencies.
  • : Offers affordable options, but pod prices can add up.
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Showing 1-3 of 3,255 reviews

Jul 17, 2025
Cafe247
2 out of 5 stars review

Terrible machine

Terrible machine. I was replacing an existing vertuo machine I had. I couldn't buy that model anymore which I was relatively happy with. I've had 2 previous Nespresso pod machines I was happy with. This was the equivalent option. Unknowingly I found after purchasing that the design has changed significantly and has now introduced quite a few annoying issues that I never had before (including low temp coffee !) I've only had this machine for about 6 weeks but am going to dump it and buy something else instead.

International review
Review from Nespresso Australia
Helpful?5ZG6Z3QY6S74771716146
reply from Customer Relationship Centre

Thank you for sharing your experience with your new Vertuo machine. We’re truly sorry to hear that it hasn’t met your expectations, especially after your satisfaction with previous Nespresso models. Your feedback is incredibly important to us, and we take it seriously as we strive to improve our products. If you haven’t already, we encourage you to reach out to our customer service team for assistance. They may be able to help troubleshoot the issues you’re facing or discuss your options moving forward. We appreciate your loyalty to the Nespresso brand and hope to regain your trust in the future. Thank you again for your feedback! ☕

Jan 11, 2025
Amir
2 out of 5 stars review

Unrelaible

This would be a great machine if only it was a bit more reliable! I have had 3 of these in the last 4 years and the third one just broke down today with the same blinking orange light issue (factory reset, cleaning and descaling didn't fix the issue either!) Just bought a CitiZ instead hoping those one last a bit longer.

International review
Review from Nespresso Australia
Helpful?5ZG6Z3QY6S74771716146
reply from Customer Relationship Centre

Thank you for sharing your experience with our machine, and we apologize for the inconvenience you have faced with its reliability. We understand how frustrating it can be to encounter recurring issues, and we appreciate your feedback. We continuously strive to improve the reliability and durability of our machines, and we regret that you have had to go through multiple replacements within a short period. Your feedback is valuable to us as it helps us identify areas for improvement. We hope that your new Citiz machine provides you with a more reliable and long-lasting coffee experience. Should you encounter any issues or have any concerns with your new machine, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction.

Mar 1, 2025
JCBrewster
2 out of 5 stars review

Great coffee - dumb design

This machine makes great coffee - absolute plus. BUT After out last Nespresso Verturo machine eventually died, we bought this one quickly and it was delivered promptly next day. Unpacked it and thought, what were their designers thinking when this one came off the drawing board! In an era when bench space is SO important why design a machine that is as long as my forearm and only a hand width high?? As a result the storage tank is also tiny - half the height of the previous coffee maker. Now try and get a normal cup under the spout. As long as you only drink espressos all good....but a normal kitchen cup. No go - so you end up talking off the drip tray and then it drips on the counter top. It may look good on the add..... but look at sizes before you buy this model.

International review
Review from Nespresso Australia
Helpful?5ZG6Z3QY6S74771716146
reply from Customer Relationship Centre

Thank you for sharing your thoughts on our Vertuo Pop machine. We appreciate your feedback and are glad to hear that you are enjoying the great coffee it makes. We understand your concerns about the design and size of the machine, particularly in terms of bench space and cup compatibility. We will take your feedback into consideration for future improvements. Thank you for choosing our product and for taking the time to provide your review. ☕