Full Size Hybrid Mattress, Serweet 12 inch Cooling Memory Foam and 5-Zone Pocket Innersprings Mattress for Motion Isolation/ Edge Support/Back Pain Relief, Medium Firm

10 Year Limited Warranty

Your new Serweet mattress are covered by a 10-Year Full Replacement Limited Warranty. For 10 years after you purchase your new mattress , when it has a defect covered under the warranty, we will replace or repair it. The details of this warranty, and some limitations, are provided in the complete Warranty Description on the following pages

SERWEET Limited Warranty and Responsibilities.

This limited warranty only applies to new products purchased from the Serweet official website and is valid from the original purchase date of the original product purchased. For the purposes of this limited warranty, the "original purchaser" refers to an individual or entity who purchases the product directly from the Serweet authorized website and intends to use the product for personal consumer use instead of commercial or industrial use and does not intend to resell the product. Individuals or entities who purchase products from any source and intend to resell the products are unauthorized distributors.

This Limited Warranty does not apply to floor models or “demos” (except as specifically provided herein) or to products sold by unauthorized resellers, including without limitation, unauthorized resellers on third party websites. Unauthorized resellers are not “original purchasers” for the purpose of this Limited Warranty. If purchaser is not the original purchaser of this product, purchaser takes the product “AS IS,” “with all faults” and without warranty.

This Limited Warranty does not cover:

1.A normal increase in softness of the pressure-relieving material which does not affect the pressure-relieving qualities of the mattress.

2.Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains. However if there is a warranty defect not caused by the abuse or damage then the mattress would be 3.covered under the standard warranty.

4.Damage associated with an improper bed frame, foundation.

5.Replacement of the accompanying piece in the Serweet sleep system where only one piece is defective, unless that accompanying piece is also defective.

6.Product sold by resellers who are not authorized retailers.

7.Product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased or used by another consumer.

If you have any other questions, you can contact us via email support@serweet.com