Kids' Loft Bed and Bunk Bed Assembly

The dresser is amazing. I put it together myself. Very high quality, HOWEVER, I thought it was being delivered assembled. I didn't know anything about Angie. They had emailed me an appointment without even calling to see if I was available. The person called me on the appointment date and said he'd be here shortly. He never showed up and again, just happened to look at my emails and one said they had cancelled me and the other had made an appointment for that same day hours earlier. I have been going back and forth between Walmart and Angie trying to get my $246 assembly fee for the three items I ordered from Walmart. Love the product, but I would never deal with Angie and I will never order furniture from Walmart again. Now I have to send back the 2 chests I ordered because I'm not up to assembling them. Also, it says right on the box “2 person lift heavy item” and fedex left it downstairs (3 boxes) I had to “walk” the boxes to the elevator and walk them to my apartment. So between fedex and Angie, this was a HORRIBLE experience.

Do not purchase items from Walmart Marketplace, as these items are often not eligible for return or replacement. In my case, the situation was worsened by the assembly service—the assigned service pro caused additional damage during assembly. I also reported the issue to Angi, and the only response offered was an apology. This resulted in a total loss and an expensive lesson learned.