BZees For Lifestride Womens Dream Wedge Sandals - Medium & Wide Width

We're so sorry this is happening to your Smile II wedge sandals. We understand how disappointing that is. You have 45 days from the order date to make a return. To read more about our return options and policies, please visit the page below: https://www.bzees.com/help/returns?icid=Footer_Help_Returns Limited exchanges and drop off returns are available through our partnership with Happy Returns. Or you can request a prepaid Fed Ex return label to mail the shoes back for return. For mailed returns, re-package your shoes in the original brand box, include the packing slip inside, and tape the shipping label to the outside of the box. If you have more than one item, each package should have a unique tracking label. We recommend visiting a staffed Fed Ex location to return your package. To find the nearest location, visit http://www.fedex.com/locate/. We hope this information is helpful!