Keep 'em Coming Back: Salonovations Guide to Salon Promotion and Client Retention (Paperback) by Lee Hoffman
Keep 'em Coming Back: Salonovations Guide to Salon Promotion and Client Retention (Paperback) by Lee Hoffman
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Keep 'em Coming Back: Salonovations Guide to Salon Promotion and Client Retention (Paperback) by Lee Hoffman

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Key item features

  • ISBN: 9781562531829
  • Condition: New
  • Trade paperback
  • Language: English
  • Pages: 161
  • Trade paperback (US). Glued binding. 161 p. Contains: Illustrations.
  • Learn how to make your new clients happy during their first visit and keep them happy every time they return! This book includes tips for securing and enhancing a favorable client-stylist relationship and providing those extras that contribute to the concept of value-added service. Just some of what you will learn includes: -The secret formula for getting clients to return -How to master the skill of creating loyal clients -How to determine what your salon image is and what it can be -How to anticipate your clients' expectations and address them -How to conduct client surveys and market your salon -How to use the thirty promotional programs provided, to help your salon image, your budget, and your staffing allowances ALSO AVAILABLE AUDIOTAPE, ISBN: 1-56253-308-8
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