Warranty information
your warranty covers: -Defects in materials or workmanship. For how long after your purchase:One year from date of purchase. The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first. What we will do: -Provide you with a new, or at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product's warranty period. -Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required. How to make a warranty claim: -Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. -Include evidence of purchase date such as the bill of sale. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: Thomson Inc. Product Exchange Center 11721 B Alameda Avenue Socorro, Texas 79927
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
