Warranty information
Shimoda Warranty - If your Shimoda bag fails due to manufacturing or material defects within five years of purchase, we will fix or replace it. Shimoda bags (“Products”) are meticulously constructed of excellent materials and components. Mamiya America Corporation d/b/a Mac Group (“MAC Group”)’s inspection process strives for “zero tolerance” of defects, and we back it up with a clear-cut warranty. MAC Group warrants that its Shimoda bags will be free from manufacturing defects for five years from the date of purchase. This limited warranty applies only to Shimoda bags and accessories, and only to Shimoda bags and accessories that were purchased from MAC Group or a MAC Group authorized retailer, unless otherwise prohibited by law. MAC Group Products are legitimately sold only by authorized sellers who are required to follow MAC Group’s policies, procedures, and quality control standards. MAC Group reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites. This limited warranty does not apply to any defects due to normal wear and tear, damage due to misuse, alteration to the product, improper handling or negligence. Shimoda bags are made to perform and look great for years, but signs of normal wear are be expected with any fabric product, and are not covered by warranty. Warranty covers Shimoda bags only; customer accepts responsibility for determining suitability and fitness for use, and therefore consequential damages are not warranted.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.