KitchenAid KUDF204EPA - Refrigerator/freezer - drawer - niche - width: 24 in - depth: 24 in - height: 34.4 in - 4.7 cu. ft

We love the ice cubes, perfect. No issues except the bottom freezer portion just went out. How do i change it and where is it? This is not in the manual.

I read a lot of negative reviews about this product, but took a leap of faith during our remodel because it is the only one of its kind on the market (fridge/freezer/icemaker combo). After three months of heavy daily use, it is still working great. I do think it could be designed a bit better inside--the rubber mat causes the beverages to wobble/clank against each other and the attached divider reduces the capacity due to the limited arrangement options. The ice is large cubes, I prefer the small nuggets like the KitchenAid refrigerator's ice maker, but it produces ice fast--a full bin overnight. One final thought ... why wouldn't this come in print shield? It looks terrible compared to my other KitchenAid print shield appliances. But overall, it is a great product.