Wide-Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees, (Hardcover)

By helping you to develop your wide-angle vision, this innovative book will dramatically improve your ability to be proactive, to perceive changes early, and act before there is a compelling reason to act. You will learn how to avoid crises; reduce resistance to change; delight your customers; transform your organization more rapidly, cheaply and efficiently; and identify and overcome your restrictive boundaries. By following the author's specific recommendations you won't miss critical opportunities that can come from beyond your core business.