Pre-Owned Quality : A Critical Introduction (Paperback) 9780415259194

The second edition of this best-selling textbook provides a complete knowledge platform for all those studying the development of the theory and practice of quality.Good Condition: Minimal damage to the cover, dust jacket may not be included, minimal wear to binding, most of the pages undamaged(e.g., minimal creases or tears), highlighting / underlining acceptable on books as long as the text is readable and markings are not excessive, no missing pages. May be a former library book, with usual treatments(e.g., mylar covers, call stickers, stamps, card pockets, barcodes, or remainder marks). Extra components, such as CDs, DVDs, figurines, or access codes are not included. ISBN: 9780415259194 ISBN10: 0415259193 Contributors: Beckford, John,