Warranty information
Basco Manufacturing Company, an Ohio Corporation ("Basco"), warrants to the original user that the fabricated shower enclosure system (the "product") sold by Basco shall be free from defects in material and workmanship for the (Life of the Product) from the date of the original sale of the product by Basco (the "limited warranty period"), subject to the following conditions.This limited warranty applies only to materials and workmanship supplied by Basco. This limited warranty does not cover glass provided by others or outside fabrication provided by others. It excludes all wear items, and does not include the AquaGlide Glass Coating. This limited warranty does not cover defects in material or workmanship caused by improper installation of the product; use of improper cleaning products or materials; or caused by accidents, owner or installer negligence, alterations, abuse or misuse. This limited warranty is limited to the repair and replacement of the defective product originally sold by Basco, or, at Basco's sole discretion, the payment to the original user of the original purchase price for the product paid to Basco. Basco is not responsible for the removal or reinstallation of a product requiring warranty service or the cost thereof. Shipping cost to replace product or parts covered by this warranty are the responsibility of the original user. This warranty is extended to residential applications only. The warranty for commercial installations including products, AquaGlideXP, and labor if provided by Basco is limited to one year.In order to make a warranty claim, the original user shall notify the Basco Customer Service Representative at 513-573-1900, or the original user may send written notice to Basco at 7201 Snider Road, Mason, Ohio 45040, Attention: Customer Service Department. The notification shall specify the date the product was originally sold by Basco, the registration code, and the nature of the defect in material and/or workmanship. Based on such notification, Basco may request additional information from the original user to verify the warranty claim. Laws and regulations governing the installation, design and use of bath enclosures in building applications vary widely. Basco does not have any control over the selection of product configuration, actual installation, operating hardware or glazing material, and Basco assumes no responsibility thereof. Basco dealers agree to furnish a copy of this limited warranty to all customers who purchase the product from the dealer. The obligation of Basco to provide coverage under this limited warranty is expressly subject to the condition that the original user activates the warranty within 30 days of purchase by registering on-line or calling 1-800-45-BASCO.
