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Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Custo, (Paperback)

Name: Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Custo, (Paperback)
Brand: Callisto of California
SKU: 52927468
Price: 15.24 USD
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Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Custo, (Paperback)Extra Mile 500 Customer Service Tips for Success Tools to Attract Satisfy Retain Even the Most Difficult Customer Paperback 9781623155940

Book Format:Paperback

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Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Custo, (Paperback)
Author: Callisto
ISBN: 9781623155940
Format: Paperback
Publication Date: 2015-05-05
Page Count: 338

Specs

Book format
Paperback
Fiction/nonfiction
Non-Fiction
Genre
Business & Investing
Pub date
2015-05-05
Pages
338
Subgenre
Customer Relations

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The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep coming back for more. Whether you re just starting your business and want to lock up great customer service procedures, or you re an established company looking to revamp your customer service to answer new market needs, Extra Mile is the resource for you. Unlike other books that are brimming with irrelevant and outdated information, Extra Mile offers: 500 essential tips, including: Real-Life Scenarios, Crisis Management, and Building Customer Loyalty Intel into the customer service secrets of business giants, such as American Express, Southwest Airlines, and Ritz-Carlton Hotels A section dedicated to providing excellent customer service online A list of 50 Things Never to Do, to help avoid conflict and negative reviews Get ahead of the pack by learning how great customer service equals customer retention. "

Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Custo, (Paperback)
Author: Callisto
ISBN: 9781623155940
Format: Paperback
Publication Date: 2015-05-05
Page Count: 338

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Specifications

Book format

Paperback

Fiction/nonfiction

Non-Fiction

Genre

Business & Investing

Pub date

2015-05-05

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