Achieving Excellence in Business: A Practical Guide on the Total Quality Transformation Process (Hardcover) by Kenneth E Ebel

9780824785222. New condition. Hard cover. Language: English. Pages: 218. Sewn binding. Cloth over boards. 218 p. Contains: Illustrations. Quality and Reliability, 27. This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It assists managers in ensuring the long-term success of their business.