Home Cleaning (2 Bedroom Home)

The couple get 2 stars for showing up on time. When they came inside, I said, "Well, you're the experts, you know what to do." They shook their heads. A kind of cleaning was all they knew. My wife handed them the checkoff list that Handy has to insure deep cleaning is done with specific tasks. We didn't even get a regular cleaning. After they left, 3 1/2 hours later, the hardwood floors were dirty after I swiffered them. Tops of glass tables weren't cleaned. Trash not taken out. It was not worth $30 much less $200. Not sure I blame the workers or Handy but we will never use them again.

I requested a home cleaning through Walmart services section, on their app. I requested my cleaning, not knowing what to expect. I waited for some sort of confirmation, but never received one. Yesterday, the doorbell rang and here's one cleaner, dressed up like she was going out for the evening, at the door with nothing but a cell phone. Our dog was barking, and she said she doesn't do dogs which I understand. Again, I received no confirmation text/email, and my dog was doing her job. We absolutely secured the dog, in our bedroom, no problem. She said "okay let me go get my bucket, and she left! She got in her car and left! Walmart's services have really slacked off, along with the quality of the services we use, like the automotive department. The last time my daughter used their tire service, the lug nuts we're barely hand tight! I have to report her and get a refund. It was $160 for a cleaning, which of course you pay up front. It shouldn't have to be paid until the cleaning is complete. That's how it works with other cleaning agencies. If you're interested in having your house professionally cleaned, don't hire Walmart! Bad and regrettable decision. Now to get the money back!