Warranty information
This product carries a ninety day, limited warranty. The Limited Warranty is valid only for, and not transferable from, the original purchaser or gift recipient. No Limited Warranty service is available without proof of purchase or valid gift receipt from an authorized dealer. Perfect Fit Industries (“PFI”), at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, a replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Proof of purchase is required to obtain warranty performance. Keep the original sales receipt. Dealers, service centers, or retail stores selling this product does not have the right to alter, modify, or any way change the terms and conditions of this warranty. This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than an authorized service center. Further, the warranty does not cover Acts of God, or Nature, such as fire, flood, hurricanes and tornadoes. Perfect Fit shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Under no circumstances will PFI be liable for incidental consequential or punitive damage whether or not the product is found to be covered by this limited warranty. HOW TO OBTAIN LIMITED WARRANTY SERVICE If you need Limited Warranty service for your warming product, phone us toll free at 1-800-299-1378 between 8 a.m. and 5 p.m. EST, or e-mail custserv@pfisleep.com. Please have your product model number, your control model number, and sales/gift receipt handy. Do not return your warming product without a return goods authorization number, as it will not be accepted and will be returned at your expense.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.