Smart Skills: Meetings (Paperback)

Meetings offers all you need to know to get the most out of meetings—from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer, or business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation—the communications skills necessary—listening, observing, questioning, and getting your points across; dealing with problems; follow up after the meeting to prompt suitable action.