
Pre-Owned Process Excellence for IT Operations: a Practical Guide for IT Service Process Management (Paperback) 0615877524 9780615877525
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Pre-Owned Process Excellence for IT Operations: a Practical Guide for IT Service Process Management (Paperback) 0615877524 9780615877525Process Excellence for IT Operations a Practical Guide for IT Service Process Management Paperback 9780615877525 by Kalyan Kumar B Prafull Verma
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