OtterBox Defender Case for iPhone 13 Pro Max/12 Pro Max - Black
OtterBox Defender Case for iPhone 13 Pro Max/12 Pro Max - Black
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OtterBox

OtterBox Defender Case for iPhone 13 Pro Max/12 Pro Max - Black

Key item features

  • Color: Black
  • Material: Rigid Plastic
  • Brand: OTTERBOX
  • Type: Fitted Case/Skin
  • Features: Lightweight
  • Compatible Model: For Apple iPhone 13 Pro Max
  • Design/Finish: Plain
  • Compatible Brand: For Apple
  • Items Included: Hard Case
  • Weight (lbs.): 0.25 lb
Current price is $19.17
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Customer ratings & reviews

3.6 out of 5 stars
stars313 ratings246 reviews
How item rating is calculated
  1. 5 stars57% (178)
  2. 4 stars7% (23)
  3. 3 stars9% (27)
  4. 2 stars9% (28)
  5. 1 star18% (57)

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Showing 1-3 of 246 reviews

Oct 9, 2021
Tattoo
4 out of 5 stars review

Seller Verified Purchase

Excellent case except for belt holster

I been using Outtabox Defender cases since the iPhone 3GS they always provide maximum protection and this new case for my iPhone 13 Pro Max is no different.I love the slimmer design and the raised design at the top and bottom of the case so the screen won't touch surfaces when drop so you don't need a screen protector with this case.My only issue is the belt holster the phone doesn't seem to lock into place that good like previous holsters I had but it holds the phone into place but takes very little effort to release the phone from the holster.Outtabox needs to fix this ASAP!!!!!

Review from otterbox.com
Helpful?8603d0c0-9339-11ee-91b4-9d8679529bfb2823505264
reply from Customer Service Team

Hey there! Just wanted to circle back and let you know that we took your feedback to heart and have reworked the holster of the Defender Series Case for iPhone 13 Pro Max. If you haven’t already received a new unit in the mail, you can expect to see it come through in the very near future. As your insight continually helps us improve our products and processes, we hope you’ll consider leaving an updated review to make sure we’re hitting the mark. As always, please give us a call at 1-855-688-7269 with any Otter questions or concerns and we’ll always be happy to chat! Best, OtterBox Customer Service Team

Oct 31, 2021
Homepukes
3 out of 5 stars review

Seller Verified Purchase

Sturdy product but…

Purchased this for my new iPhone 13 Pro Max since I had a good experience with a Defender case on my iPhone X. I had no problem with wireless charging with my iPhone X with the case on. At the bottom of the page to buy the Defender for the iPhone 13 it says wireless charging compatible. After putting the case on the iPhone 13 I found that it would not wireless charge. I contacted Otterbox service and they said it would not wireless charge. I pointed them to the bottom of the page where it said it would wireless charge and was still told it wouldn't wireless charge. I was told I should have bought a different case. Great service!

Review from otterbox.com
Helpful?8603d0c0-9339-11ee-91b4-9d8679529bfb2823505264
reply from Customer Service Team

Hi there! We're sorry to hear that you were having those issues with wireless charging in your Defender Series case! While that case was designed with Qi charging in mind, we recommend OtterBox Power accessories for best wireless charging experience, though there are plenty of non-OtterBox charging pads that perform well with our cases. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of. Best, OtterBox Customer Service Team

Oct 21, 2021
sarbonn
2 out of 5 stars review

Seller Verified Purchase

Not fitted right

I've bought lots of Otterbox cases for my phones, and this one surprised me as it was the more expensive of them, yet it fits badly in that it's slightly larger than the phone when placing it into the carry case. A couple of times when getting out of my car, the phone has fallen out and onto the ground. Never had this happen with an Otterbox device.

Review from otterbox.com
Helpful?8603d0c0-9339-11ee-91b4-9d8679529bfb2823505264
reply from Customer Service Team

Hi there! We're sorry to hear about your disappointment with your Defender Series holster! We appreciate your feedback about your belt clip not securely holding your device, and we'll be sure to let our design team know about your experience. If you haven't yet, please don't hesitate to call us at 1-855-688-7269, and our amazing team of Customer Service Otters would be happy to get you helped out with a replacement belt clip. Best, OtterBox Customer Service Team