Pre-Owned Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Hardcover) 9780071773546
McGraw-Hill Education - Europe

Pre-Owned Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Hardcover) 9780071773546

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Pre-Owned Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Hardcover) 9780071773546Prescription for Excellence Leadership Lessons Creating a World Class Customer Experience from UCLA Health System Hardcover Joseph MichelliPrescription for Excellence Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System BUSINESS BOOKS Paperback
Book Format:Hardcover
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Pre-Owned: Good
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  • Title: Pre-Owned Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Hardcover) 9780071773546
  • Book Format: Hardcover
  • ISBN10: 0071773541
  • EAN: 9780071773546
  • Author(s): Joseph A. Michelli
  • Publisher: McGraw-Hill Education
  • Publication Date: 2011
  • Pre-Owned: Good: Good Condition: Minimal damage to the cover, dust jacket may not be included, minimal wear to binding, most of the pages undamaged(e.g., minimal creases or tears), highlighting / underlining acceptable on books as long as the text is readable and markings are not excessive, no missing pages. May be a former library book, with usual treatments(e.g., mylar covers, call stickers, stamps, card pockets, barcodes, or remainder marks). Extra components, such as CDs, DVDs, figurines, or access codes are not included.
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Pre-Owned: Good

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What is Pre-Owned: Good?

Has been read and shows minimal signs of wear like an owner's inscription or foxing, but no tearing and all pages are present.

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