Pre-Owned Communicating at Work: Creating Messages that Get Results (4th Edition) (Paperback) 0131246488 9780131246485

Designed for college and university courses in business communication. Communicating at Work:Creating Messages that Get Results is a comprehensive guide to both written and oral business communication. It includes the latest information on communicating in the electronic office and on interpersonal communication skills, as well as solid coverage of email, letters, reports, and memos. The great strength of this text is the extensive and well thought-out section of chapter-end exercises. As well, Blicq's use of the famous "pyramid approach" provides a straightforward and easily grasped model of effective communication for students to put to work. CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover, dust jacket may not be included, minimal wear to binding, most of the pages undamaged(e.g., minimal creases or tears), highlighting / underlining acceptable on books as long as the text is readable and markings are not excessive, no missing pages. May be a former library book, with usual treatments(e.g., mylar covers, call stickers, stamps, card pockets, barcodes, or remainder marks). Extra components, such as CDs, DVDs, figurines, or access codes are not included. ISBN: 9780131246485 ISBN10: 0131246488 Contributors: Blicq, Ron,