IIt may be awarded to active duty and reserve members who perform outstanding volunteer service over time as opposed to a single event. The service performed must have been to the civilian community and must be strictly voluntary and not duty-related. The volunteerism must be of a sustained and direct nature and must be significant and produce tangible results while reflecting favorably on the Armed Forces and the Department of Defense.
There are no specific time requirements as to how many hours must be spent on the volunteer activity, but the activity should consist of significant action and involvement rather than, for example, simply attending meetings as a member of a community service group. An individual would normally be considered for only one award during an assignment. Group level commanders, including commanders of provisional and composite groups, have approval authority for the medal.
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