Alvin & the Chipmunks: Christmas with Chipmunks ( (DVD))

I purchased this movie for my 2 year old son as a present his birthday is very close to Christmas and he enjoyed the first cartoon I knew he would, he likes other Chipmunk movies. Had a problem with the DVD after the first cartoon played the three remaining would not. Returning and reordering hopefully just a defect with this DVD.

I am sure this movie is great as far as the story and animation goes. My boys love the chipmunks. However, I have returned and exchanged this movie 5 times and every DVD I have gotten has been defective. The first episode plays fine, which we love. When you try to play the other 3 episodes on the disc, it just goes back to the home screen. Because of federal law, if you return an opened DVD, you can only replace it with the exact same movie. After 5 times and very frustrated 3 and 6 year old, we gave up. They just listen to the music and watch the first episode. I don't know if this is just a defect with the DVD's that walmart has or if its all these movies that were released. I would be wary of purchasing this until you can verify they have fixed the problem. I emailed the company, but haven't heard anything back.