JBL Tune 660NC Wireless Bluetooth On-Ear Stereo Headphones with Active Noise Cancelling - Black - Voice Assistant - with Cleaning Cloth - Sold without manufacturer warranty

I have just received my JBL Tune660nc headphones and they are great but there is one disappointing issue, which is that they don't work with the JBL headphones APP and this is not indicated anywhere within their specifications. When I contacted JBL via chat, about this, the customer service agent was very defensive and said ‘You do not advertise a product based on what's NOT included'. As great as the headphones are, and I really do like them, I would not have purchased them if I'd have known they don't work with the APP and I'm very disappointed with the attitude of the person on chat.

I bought this 2 years ago, the best headphones i've ever used. The most comfortable, durable and reliable headphones i've used and I have used many during my time. I cannot recommend this product enough and ensure that you will not regret your decision choosing JBL. I wear these headphones everywhere from in the office to going to the gym and have no complaints. However, the only problem is they do tend to make my ears go red.