Sam Edelman Womens Nance Leather Tall Knee-High Boots Ivory 7.5 Medium (B,M)
Sam Edelman Womens Nance Leather Tall Knee-High Boots Ivory 7.5 Medium (B,M)
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Sam Edelman Womens Nance Leather Tall Knee-High Boots Ivory 7.5 Medium (B,M)

1 star out of 3 reviews
(1.0)|
3 ratings

Key item features

  • Womens Knee-High Boots
  • Leather
  • Tall Lace Up
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1 out of 5 stars
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Showing 1-3 of 3 reviews

Oct 30, 2021
NancyNJ
1 out of 5 stars review

Seller Verified Purchase

Huge Flaw

I was so excited for these boots. Unfortunately they are impossible to get on. Sam Edelman, do you not have quality measures in your design department? There absolutely needs to be a full length zipper. So sad.

Review from samedelman.com
Helpful?0Z14XC3YQWZ1198019454
reply from Supplier Response

Hi Nancy! Thank you for your review of the Nance Tall Lace-up Boot! We're sorry that this style didn't work out for you as you had hoped. We appreciate your feedback but would like to point out that this is not a flaw in quality ----this style does not feature a full length zipper---it is a lace-up style. We'd recommend having a look at some of our other products that may work better for you!

Oct 14, 2021
Bonnie88
1 out of 5 stars review

Seller Verified Purchase

Received my used boots?

Box arrived several weeks after purchasing and was torn up and appeared to be a used return from another customer. It still had the original customer's store receipt inside. Lesson learned to not trust purchasing SE products.

Review from samedelman.com
Helpful?0Z14XC3YQWZ1198019454
reply from Supplier Response

We are very sorry to learn that your Nance Tall Lace-up boots arrived in such poor condition. We understand how disappointing that is. S-based customers can return unworn shoes* for a refund within 30 days. We partner with Happy Returns to offer safe, contactless, and sustainable returns. With over 2,600 drop-off locations nationwide, Happy Returns makes returns easy. To learn more and begin your return please visit https://www.samedelman.com/customer-service/returns. Unfortunately, our warehouse is not currently set up for exchanges, only returns. If you would still like the boots in question, a new order would have to be placed. We apologize for any disappoint caused.

Mar 9, 2022
Trishc
1 out of 5 stars review

Seller Verified Purchase

Horrible fit

Horrible fit. Very hard to get your foot in. Opening is too narrow even when the laces are all out.

Review from samedelman.com
Helpful?0Z14XC3YQWZ1198019454
reply from Supplier Response

We're sorry to learn about your experience with the fit of the Nance style. We value your feedback. Please don't hesitate to call our SamEdelman.com Consumer Care Department at 1-888-889-9609 if we may be of any assistance with your order. Thank you for your review.