Helen Graham BA, M.Phil, is Lecturer in Psychology at the University of Keele. Between 1974 and 1980 she was Lecturer/Tutor in Psychology to the postgraduate diploma course in Counselling, within the Institute of Education, with special interests in the training of listening skills and group work. CONDITION â USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover, dust jacket may not be included, minimal wear to binding, most of the pages undamaged(e.g., minimal creases or tears), highlighting / underlining acceptable on books as long as the text is readable and markings are not excessive, no missing pages. May be a former library book, with usual treatments(e.g., mylar covers, call stickers, stamps, card pockets, barcodes, or remainder marks). Extra components, such as CDs, DVDs, figurines, or access codes are not included. ISBN: 9781853026409 ISBN10: 1853026409 Contributors: Graham, Helen,