Warranty information
"# Tnhcen Women's Apparel After-Sales Guarantee Thank you for choosing **Tnhcen ** women's apparel! We are committed to providing you with exquisitely designed, premium-quality clothing and exceptional after-sales service that meets Walmart's cross-border e-commerce standards. To ensure your worry-free shopping experience, we hereby clarify our official after-sales policies as follows: ### 1. 30-Day Hassle-Free Return & Exchange Policy - **Validity Period**: You may apply for a return or exchange **within 30 days from the date of delivery**. - **Eligibility Criteria**: Items must be in **brand-new, unused condition** with all original tags attached. No stains, damages, or alterations are allowed to ensure they can be resold. - **Shipping Arrangement**: For qualified returns/exchanges, we will provide a **prepaid return label** at our expense. You only need to package the item properly and hand it over to the designated logistics provider. - **Special Note**: Intimate apparel (e.g., bodysuits, bralettes) is subject to Walmart's special return regulations due to hygiene concerns. Please contact our customer service for details. ### 2. 48-Hour Customer Service Response Commitment - For any inquiries, order issues, return/exchange requests, or product questions, our professional customer service team will respond to you **within 48 hours** after receiving your message via the Walmart platform messaging center. - We will make every effort to resolve your concerns efficiently and ensure a satisfactory solution. ### 3. Premium Quality Assurance All Tnhcen women's apparel is crafted with fine workmanship and high-grade fabrics. Each piece undergoes strict quality inspection before shipment to ensure it matches the description on the listing page in terms of design, material, and sizing. We stand behind the reliability of our products. ### Disclaimer This policy does not cover damages caused by improper use, accidental stains, unauthorized alterations, or normal wear and tear after long-term use. Tnhcen values every customer's trust. We look forward to bringing you more stylish and durable women's clothing!"
