Nearshore Employees for Law Firm Growth
Hiring and retaining local talent became increasingly difficult for lawyer Jason Melton of the Florida law firm Whittel & Melton. The persistently tight labor market made it hard to fill open positions, and even harder to grow his practice. Melton needed talented, professional intake specialists, legal aides, and marketing staff but struggled to find people locally. Melton found the key to unlocking his law firm's future in his own past.
Growing up in San Antonio, Texas, he saw US companies routinely partner with businesses in northern Mexico. It was not complicated international trade; it was and is how business gets done in that region. Instead of traditional outsourcing or offshoring services that offload work to the other side of the international dateline, Melton applied what he learned growing up in Texas and turned to a nearshore solution. His staff now includes experts working in nearby Monterey, Mexico. Instead of lengthy and often disappointing hiring processes, Melton hires, onboards, and retains skilled team members. They become long-term employees that help his business prosper and share in its success.
Shore up is a toolkit for transforming your law firm the same way Whittel & Melton did. Melton teaches you his interview techniques, onboarding process, and management approach - all tuned for building nearshore teams that thrive.
With over 20 years of experience working in law firms, Jason Melton co-founded Regents Remote Services in 2020. Built on his own success nearshoring assistants for his law firm, Regents provides virtual employment solutions for North American corporations by connecting them to college-educated workers in Mexico. Melton is co-founder of the Florida law firm Whittel & Melton as well as past president of the National Academy of Motorcycle Injury Lawyers.
Table of Contents
- Introduction
- Chapter 1: Understanding Nearshoring versus Outsourcing and Offshoring
- Chapter 2: Nearshoring Preparedness, Best Practices, and Benefits to the Organization
- Real World Stories: The Art of Client Intake
- Chapter 3: Finding the Right Candidates
- Chapter 4: The Interview Process
- Real World Stories: Hiring for a multi-office practice
- Chapter 5: Onboarding Nearshore Team Members
- Chapter 6: The Two-Week Onboarding Calendar
- Chapter 7: The Art of Team Building
- Chapter 8: Maintaining Quality
- Chapter 9: Managing Nearshore Team Members
- Chapter 10: Working with Staffing Agency Partners
- Conclusion-The Future of Work Teams
