Microsoft Xbox Wireless Controller - Stormcloud Vapor

I bought this controller as a christmas gift for my boyfriend and I opened up to this. Pls tell me what I’m supposed to put the controller in now cause the box is completely ruined. Just hoping the controller starts and works even tho I bought a protection plan in case of this reason. Honestly was very excited, my reaction was disappointed.

First controller that came looked like it was thrown the entire way across the country from Arizona to Illinois, box was packed in a shipping envelope, with signs of being stepped on and crushed by packages, and was missing all the in box items. After filing a damaged product claim and being supplied with fedex return shipping label immediately after receiving the product claim, there was a new replacement on its way. The replacement that arrived today was in good condition and am finally happy with my product. Shipping was kinda of ridiculous, the first controller took a week to ship and was 2 days late because it was “missed” at the airport hub and took an unexpected trip to florida. The second controller took about an additional week to arrive from California. In the end I did get the controller that I was seeking, but holy cow what a logistical nightmare. I have lowered expectations after this incident when it comes to online order fulfillment, but still have some hope that their methods are improved from failures such as this. I give them a -2 stars for the first delivered product, and 5 stars for the replacement product and claim processing.