Ozark Trail 29" FS.3 Fastflow Full Suspension Mountain Bike, 29" Wheels, Large Frame, Fits Rider 5'9" -6'2"+, Black, Adult, Online Only

I had my local bike shop assemble it for me. They found a dimple in the frame which doesn't allow the seat post to go past the “minimal insertion” line. The bike shop said it was a manufacturing defect with the frame. I called Walmart asking about all my options and if I could request a replacement since this bike is sold out. I was given the number on this web page to deal with warranty claims: https://ozarktrail.com/contact-us/ When they didn't answered the phone I googled the phone number and found the web page above. I would rate this as horrible customer service. Pretty much what I expected from this retailer. There is no exchange option since the bike is sold out and I had to return it. I would still recommend this bike unless these defects become more common. Just be aware of the lack of customer service after the sale and get a bike shop to assemble it for you if you're not experienced yourself.