Sam Edelman Yaro Pearl Ivory Ankle Strap Open Round Toe Block High Heel Sandals (Pearl Ivory, 6)

We're very sorry your sandals arrived stained. US-based customers can return unworn shoes* for a refund or exchange within 30 days. We offer the option to return or exchange online or in one of our Sam Edelman retail locations. We partner with Happy Returns to offer safe, contactless, and sustainable online returns and exchanges. To learn more, please visit https://www.samedelman.com/customer-service/returns-and-exchanges today. We's be happy to help with the cleaning instructions for your Sam Edelman shoes if you wish to try cleaning the shoes. Please note, if you try these stain removal methods, you do so at your own risk. We're unable to accept shoes damaged during any type of cleaning process. We suggest testing a small inconspicuous area of the shoe first to assess the results. • For fabric shoes, we recommend a dry-cleaning solution. • For leather shoes, we recommend leather lotion. • For man-made materials, we recommend a damp washcloth or a Magic Eraser. We hope you'll find this helpful!