Warranty information
Who is Covered. This Warranty extends to the original owner(s) of a single-family residence (“Residence”) on the date of purchase of the Products (“Residential Owner”) and the original owner(s) of any other residence or building (“Structure”) on the date of purchase of the Products (“Commercial Owner”). This Warranty may be transferred one time to the party to whom the original Residential or Commercial Owner transfers ownership of the Residence or Structure, provided the transfer occurs during the first five (5) years after the Owner originally purchased the Products (“Permitted Transferee”). To transfer this Warranty, the Permitted Transferee must send to EKENA Millwork within sixty (60) days of the transfer of ownership, proof of (a) the original date of purchase of the Products, and (b) the transfer of ownership of the Residence or Structure from the Owner. In the event of a permitted transfer, the effective date of the Warranty for pro-rata purposes will remain the date of original purchase of the Products by the original Owner. The warranty protection provided against excessive fading is not transferable from the original Owner for all Products. Terms of Warranty. EKENA Millwork warrants that the Products are free from manufacturing defects which result in warping, cracking, splitting, rotting, peeling, flaking, blistering and excessive fading under normal weather conditions for the lifetime of the Residential Owner, Commercial Owner or Permitted Transferee. For a Residential Owner as defined above, the Products are warranted as shown in the Warranty Coverage Schedule for Original Residential Owner below. For a Commercial Owner or Permitted Transferee as defined above, the Products are warranted as shown in the Pro-Rated Warranty Coverage Schedule below. Warranty Exclusions: This Warranty does not apply to any problems with non-defective Products caused by conditions or handling beyond EKENA's control. This Warranty does not cover claims, damages to or failure of the Products resulting from the following: 1) acts of God or fire; 2) accidental or intentional acts of the Owner, the installer or others; 3) installation not in accordance with EKENA's express instructions and installation procedures (which shall be solely determined by EKENA Millwork); 4) defects in, failure of, or damage to the wall or material on which the Product was installed caused by movement, distortion, cracking or settling of the wall or material or the foundation of the building; 5) distortion or warping due to proximity to heat sources, including without limitation, furnaces, reflected light, specifically including but not limited to reflections from nearby windows (particularly, but not only, when such windows incorporate Low-E glass) whether such windows are the property of the homeowner or another party, and heat buildup caused by inadequate roof ventilation; and any other cause not involving inherent manufacturing defects in the Product; 6) discoloration or other damage caused by air pollution (including but not limited to metallic oxides or metallic particles), acid rain, mildew, exposure to harmful chemicals or the application of third party products such as paint; 7) fading, peeling, cracking or any other deterioration of finishes applied by any third party; 8) fading, chalking or accumulation of dirt or stains caused by normal weathering resulting from exposure to sunlight, extremes of weather and atmospheric conditions caused by the geographical location of the building and the cleanliness of the air; 9) gapping that develops due to normal expansion and contraction due to changes in weather temperature; 10) discoloration or staining due to shading or sap from trees, bushes, plants, ash from chimneys, and proximity of the Products to copper, zinc or other metals; 11) the presence of insects, animals, algae, moss and mildew.
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