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OnlineTires

4490 Ayers Ave.
Vernon, CA 90058, US
|
(877) 465-8473

Seller Reviews

4.1 out of 5
750 ratings186 reviews

About the seller

"The Smartest Way To Buy Discounted Priced Tires" It all began in a small retail store in Santa Fe Springs, California in 1991. Its mission was to provide quality service and exceptional prices to the residents of Santa Fe Springs. Eventually consumers from neighboring cities started coming after h…
Business Name: Onlinetires.com
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Top picks from seller

Seller reviews

4.1 out of 5 stars
750 ratings186 reviews
How seller rating is calculated

Showing 1 - 10 of 186 reviews

Jan 22, 2026
takaylia
Item bought
Arroyo Grand Sport A/S UHP All Season 275/40ZR22 108Y XL Passenger Tire
3 out of 5 stars review

When I arrived at Walmart to pick up the tires as they requested. The cashier had a problem with ringing them up. He then called for his manager. The manager proceeded to tell me that 2 of the tires had been cancelled. I told him that that was impossible. I had not canceled anything. He told me that 2 was paid for and that I would have to pay for the other 2. I said no because I had already paid for them. I let him know the manager that I did not want them because I needed all 4. I never even took them out of the store (Walmart). He told me the only way I can cancel them I would have to go through the online website. I did. They said I had picked them up when I didn’t. I refuse to pay for something I do not have. If I had picked up those 2 tires. I would been glad to pay for them. Why would I take 2 tires when I need/ ordered all 4. That’s crazy. I feel like they sold 2 of my tires and trying to make me pay for them. I have ordered tires before from Walmart and I did not have a problem. That’s why I didn’t take the other 2 tires because I felt like they had some fraudulent activities going on. I shop online all the time from Walmart. I don’t have issues with the online store. I have issues with in store when on there to pick up my order.

Jan 19, 2026
Boyd
Item bought
Falken Wildpeak A/T3W 265/70R18 116T BW All Terrain Tire
1 out of 5 stars review

SENT WRONG TIRES! They even included pictures of the correct tires....but sent a cheaper version!

reply from Supplier Response

Hello Boyd! We’re very sorry for the mistake and understand how frustrating this must have been. You should have received the exact tires shown and ordered, and we apologize that this did not happen. Please contact our customer service team through your Walmart order so we can resolve this promptly with the correct tires or a refund. Thank you for bringing this to our attention.

Dec 28, 2025
Randy
Item bought
Continental ContiSportContact 5 Summer 255/35R19 96Y XL Passenger Tire
4 out of 5 stars review

1)easy tire search and match program 2)excellent order and delivery process 3) excellent tire install process

reply from Supplier Response

Hello Randy! Thank you so much for your wonderful review! We’re thrilled to hear you found our tire search and match program easy, and that you were satisfied with both the ordering/delivery process. Your feedback truly means a lot to our team we’re committed to providing excellent service, and we look forward to serving you again soon!

Dec 26, 2025
Karen
Item bought
One Tire Arroyo Grand Sport 2 235/55R19 105V AS A/S Performance
1 out of 5 stars review

Walmart was absolutely no help with this purchase!

reply from Supplier Response

Hello Karen! We’re sorry to hear about your experience with Walmart. Please share a few details, and we’ll be happy to assist you further.

Dec 24, 2025
JAMES
Item bought
Tire Nebula Grand Trailer-N' 001 All Steel ST 235/85R16 Load G 14 Ply Trailer
5 out of 5 stars review

Willing to do whatever it took to satisfy any concerns.

Dec 12, 2025
Sam7
Item bought
Atturo AZ850 285/45R20XL 112Y Light Truck & SUV Tire
1 out of 5 stars review

Ordered this specific tire over a week ago, made an appointment. Tire got delayed. Rescheduled my appointment for today (a week later) just for them to tell me they sent the wrong tire size after pulling my order up telling me I ordered the correct tire. They sent a whole different tire size. So now I’m stuck with no tire after waiting longer than expected %26 $200 short and won’t be able to get a refund until they get the tire back which will take even longer!

reply from Supplier Response

Hello Sam7! Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for any inconvenience you’ve experienced with your order. After reviewing our records, we were unable to locate any return request related to an incorrect tire being received. To help us better understand the situation and assist you further, we kindly ask that you email us at customerservice@onlinetires.com with clear photos of the return label attached to the tire, as well as a photo of the entire tire sidewall. Once we receive this information, our team will be happy to review your case and provide the appropriate assistance. Thank you for your cooperation, and we look forward to resolving this for you as quickly as possible. Kind regards, Online Tires Customer Service Team

Dec 10, 2025
Danielle
Item bought
Goodyear Eagle F1 Asymmetric A/S UHP All Season 245/40R19 94W Passenger Tire
5 out of 5 stars review

Great seller! Would definitely purchase from again.

Nov 15, 2025
LIN
Item bought
Continental ContiProContact 225/45R17 91H
1 out of 5 stars review

Wrong items sent, we can not install it, waste of time

Nov 15, 2025
zack
Item bought
Arroyo Grand Sport 2 All Season 225/65R17 102H Passenger Tire
4 out of 5 stars review

The tires arrived at my house on time but for some reason there was no option to get them delivered to my local walmart.... every other time I order tires from Walmart.com I can get them delivered to the store so I can get them installed at the Walmart tire Auto Center which is great... but these tires could only come at my house... 5 stars otherwise. Tires were as described.

Nov 8, 2025
MercedesBenzGLS
Item bought
Continental ContiProContact 165/60R15 77T BSW Touring tire
1 out of 5 stars review

I ordered a set of 4 tires from Walmart online, but I ended up canceling the order before pickup. It’s been over three weeks (about 22 days), and I’ve only received a refund for one tire. One tire still shows as “unavailable,” and the other two are still marked “ready for pickup” even though I canceled the entire order. I’ve contacted customer service multiple times, but the issue hasn’t been fully resolved yet. It’s really frustrating that such a simple refund has taken so long and is still incomplete. I hope Walmart improves its order and refund process for canceled pickup items.