Walmart LocalFinds
Priority Tire profile photo

Priority Tire

1750 Airport Rd STE 102
Jacksonville, FL 32218, US
|

Seller Reviews

4.4 out of 5
19.7K ratings3,305 reviews

About the seller

With over 20 years of experience, Priority Tire is the online tire retailer for you! Equip your passenger cars, SUVs, light trucks, and different specialty vehicles with quality tires available at the lowest prices. Our vast selection includes over 1.5 million tires in our inventory, in a wide rang…
Business Name: Priority Tire

Top picks from seller

Seller reviews

4.4 out of 5 stars
19.7K ratings3,305 reviews
How seller rating is calculated

Showing 1 - 10 of 3,305 reviews

5 out of 5 stars review

Tires were mounted, balanced ahead of scheduled time

5 out of 5 stars review

Had them shipped to my house. Checked them out and was pleased. Ordering was simple. The seller made very easy.

4 out of 5 stars review

I decided not to get the tire just want my money back please thank you

5 out of 5 stars review

Fast delivery. No issues at all. Arrived ahead of estimated delivery. Will do business with them again when needed.

4 out of 5 stars review

Online purchase was quick and easy. Delivery service was horrible. I was not home so I texted them to be placed on my front porch. (my front porch is 35 feet from the street/sidewalk) They just dropped them off the truck on my front yard and drove off. I had to have a neighbor come over and roll them up to my porch so they would not be stolen.

5 out of 5 stars review

Tires were delivered promptly. They were properly packaged and in great shape. The seller kept me apprised of shipping status. The price was good! Very happy with the purchase.

1 out of 5 stars review

3 weeks since return of tires and confirmation from fedex. Still no refund. They tell me no confirmation from their warehouse yet.

reply from Supplier Response

Hello Paula! We apologize for the delay. Unfortunately, the warehouse experienced a large backlog of returns, which caused the extended confirmation process.  We have received confirmation for the return of the tires, and as such, we have contacted our accounting department so that they can initiate the refund. You should receive the funds within 2-3 business days. Should you need assistance with anything else, please let us know.

1 out of 5 stars review

I purchased two tires at Walmart online, on Jan 28, which said ready for pickup after 3pm. I went to pickup and store then says ‘they weren’t delivered yet’. So I tried to cancel these items since I needed tires that day, and the app won’t let you cancel 3rd party marketplace items. I did Not know this was from a 3rd party when I made the order, nor did the app say the tires were Not in stock. Very misleading ads going on here. So I bought different Goodyear tires which WERE in stock, and went on with my day. Fast forward to Feb 4th, the following Wednesday, these marketplace tires finally arrive at my local Walmart for ‘pickup’. They would Not allow me to return/refund online, so I had to go back up there and spend from 12:00-3:00pm trying to sort out why Walmart can’t just do a refund for tires I Did Not want or receive because they were a week late. I ended up on finally speaking to someone in England who said she would do a full credit card refund, and that I should leave the tires with the service desk, which I did. Today is Mon 2/9, and the refund appeared briefly and then went away and our card still reflects a charge for these two tires. I’ve spent way too much of my free time trying to make this simple transaction, then rectify Walmarts errors and make myself whole again. STOP SELLING MERCHANDISE THAT ISN’T IN STOCK, or make it VERY EASY TO CANCEL when customers find out it’s Not Available.

reply from Supplier Response

Hello Matthew! We are sorry to hear about the issues you have experienced with Walmart. We apologize on their behalf for the difficulties you've faced thus far. Regarding the refund for the order. From what we can see on our end, the refunds for this order were fully settled yesterday. Unfortunately, as we are a 3rd part seller, once a refund is issued on our end, the funds that we received for the order are first transferred to Walmart, after which they return the full order amount back to your account. If you have still not received the funds for the order, you can reach out to us through 866-440-0177 or by contacting us through the order, and then we can provide you with screenshots of the settled refunds, so that you can contact Walmart to try and resolve the issue. We await further contact should you need assistance.