Walmart LocalFinds
Priority Tire profile photo

Priority Tire

1750 Airport Rd STE 102
Jacksonville, FL 32218, US
|

Seller Reviews

4.4 out of 5
19.6K ratings3,284 reviews

About the seller

With over 20 years of experience, Priority Tire is the online tire retailer for you! Equip your passenger cars, SUVs, light trucks, and different specialty vehicles with quality tires available at the lowest prices. Our vast selection includes over 1.5 million tires in our inventory, in a wide rang…
Business Name: Priority Tire

Top picks from seller

Seller reviews

4.4 out of 5 stars
19.6K ratings3,284 reviews
How seller rating is calculated

Showing 1 - 10 of 3,284 reviews

3 out of 5 stars review

Tires shipped and arrived on time and were installed at Walmart. These tires start to “HUM” at 35 MPH, sing at 45, and ROAR at 65 MPH. The rubber is too hard and the tires chirp with little acceleration, poor traction dry, wet and cold. Good price poor performance.

reply from Supplier Response

Hello anonymous! We appreciate your feedback! Unfortunately, since we are not manufacturing any of the tires in our inventory, we are unable to provide any additional information in regard to their manufacturing process and materials used. However, if you believe that the tires are faulty from the Manufacturer, please reach out to us and we will initiate the Warranty Claim with them and provide you with the step-by-step instructions for the whole process. Thank you for your time and understanding. Best Regards Priority Tire Customer Service

5 out of 5 stars review

Everything was perfect, actually got them faster than I thought I would!

4 out of 5 stars review

I'm not sure if priority was at fault on this. I ordered the tires. I set up an install appointment about 6 weeks out. Then my order said cancelled. So my appointment was apparently cancelled. I reordered. After a few days I got a call the tires were in the shop and setup another install appointment. Then I got another email that the order was cancelled again. I checked - the tires were in fact were delivered. And then installed. It all worked in the end. But a mess to get there. I don't know why all the trouble.

1 out of 5 stars review

DO NOT BUY FROM THIS COMPANY! They will continually send old tires and verbally confirmed they DO NOT keep track of DOT (Date of Manufacture) numbers. I’ve ordered two sets and BOTH are from 2022! I called to get it rectified and get “new” tires as it is recommended by DOT to replace tires after 6 years regardless of tread depth, I was pretty much told too bad. I work from home and rarely drive but now I’m limited to 2 yrs on these 2022 tires? The representative continued to justify their tactics by saying they keep them out of the elements and in good condition. 1 star is generous for this company!

reply from Supplier Response

Hello Mandy! We provide 90 days return policy and free return shipping for the items not used or mounted on the vehicle, and in original condition, with all the stickers and packaging in place. As for the already mounted and used tires like these, we do not have a return option available, unless there is a possible factory fault with the tire(s), in which case we can file a Warranty Claim with the Tire Manufacturer, on Customer's behalf, once we gather all the information in regard to the issue itself. But even in those cases, we cannot provide return options until the Warranty process is completed, and refund approved for the faulty tires. As for the DOT code, as stated before, there is no expiration date on the tires, and the recommendation that you've mentioned are probably referring to 6 years of active use, not their shelf life. Thank you for understanding Best Regards Priority Tire Customer Service

5 out of 5 stars review

The tires came from the seller quicker than was expected and that was great because we had a big snowstorm and they were on the car to help with traction. The description was accurate.

5 out of 5 stars review

I had no problem with the seller and we had good communication. returned the tires because they were the wrong size for my car and I had a full refund so I get the seller five stars

1 out of 5 stars review

They didn’t have time during my appointment Time or even in that next few hours. I need my refund

reply from Supplier Response

Hello Jared! Thank you for submitting a review. Unfortunately, we, as a Third Party Seller through the Walmart Marketplace, do not handle the installations, nor do we provide any additional services, other than providing and shipping the tires to the designated address. Walmart Auto Care Centers, as well as Walmart's Customer Service should be able to assist you further with any inquiries regarding the installation. Please contact Walmart directly for further assistance. We appreciate your understanding, Thank you for your time. Best Regards. Priority Tire Customer Service

5 out of 5 stars review

i read yhe reviews and ordered the tires online from Wal-Mart. The cost was higher than some other brands, but the quality is worth paying more. I will purchase again.

5 out of 5 stars review

For being a cheaper tire, it really had done well…even in the snow

5 out of 5 stars review

They were delivered to my local Walmart Service center 2 days prior to installation. Were exactly what was ordered