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shopGourmet, a KeHE Solution

900 N Schmidt Rd
Romeoville, IL 60446, US
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Seller Reviews

4.4 out of 5
2,314 ratings559 reviews

About the seller

shopGourmet.com is committed to providing a wide assortment of the highest quality specialty gourmet food products and services at competitive prices. We currently have access to over 30,000 specialty and gourmet grocery products with new items added monthly. If you don't see your item for sale, ple…
Business Name: Kehe Distributors

Top picks from seller

Seller reviews

4.4 out of 5 stars
2,314 ratings559 reviews
How seller rating is calculated

Showing 1 - 10 of 559 reviews

5 out of 5 stars review

Cans look like ones we have had in past and prompt delivery.

1 out of 5 stars review

Package got stolen, seller refused to help or issue refund told me to take it up with UPS. BE AWARE.

5 out of 5 stars review

The item arrived soon than expected and was well packed. Great experience.

5 out of 5 stars review

I am grateful the seller has made their products available to Walmart customers.

1 out of 5 stars review

Absolute trash. The box arrived smashed and every bag was crumbs. Absolutely will not be purchasing these again. Which is extremely disappointing because they are delicious.

reply from Supplier Response

Hello Jessi! We’re so sorry to hear that your order arrived in that condition — that’s definitely not the experience we want anyone to have, especially with a product you’ve enjoyed. We did not receive any messages or notifications regarding damaged items from your order, and we truly wish we had known right away so we could have made this right. We take shipping concerns very seriously and always work with our customers to resolve issues caused during transit. Please feel free to reach out to us directly with your order details of the damage, and we’ll be happy to look into this for you. We appreciate your feedback and the opportunity to improve. -shopGourmet

1 out of 5 stars review

I have sent them 3 letters asking for the right item, but have not heard back.

reply from Supplier Response

Hello Laine! We’re very sorry to hear about your frustration and would like to clarify what occurred. We responded to your messages on 2/1, 2/2, and again on 2/8 requesting additional information so that we could properly review the issue and issue a refund for you. Unfortunately, we did not receive a response back with the requested details. We are always happy to resolve concerns as quickly as possible, but we do need the necessary information to process refunds or replacements. Please feel free to reach out to us again so we can assist you and make this right. -shopGourmet

5 out of 5 stars review

Shipping, handling, packaging, and expiration date of item very reasonable. Excellent seller.

Feb 5, 2026
Ronald
1 out of 5 stars review

Sent me a case of unsalted rice cakes instead of the barbecue sauce I ordered. Contacted the seller to return and was asked for photos which I happily provided. Seller stated I would receive a full refund within 5 business days. Still no refund and now they are not responding to my email requests regarding the refund issue.

5 out of 5 stars review

very very sturdily packed. canisters are vaccum sealed for freshness.

1 out of 5 stars review

still waiting on this product...ordered on 1/12/26

reply from Supplier Response

Hello Christine! We’re sorry to hear that you’re still waiting on your order — we completely understand how frustrating that can be. However, we did not receive any messages or notifications from you letting us know that your package had not arrived. If we had been made aware sooner, we would have gladly looked into the shipment right away. Please reach out to us directly with your order number so we can review the tracking information and resolve this for you as quickly as possible. We’re always here to help and want to make this right. -shopGourmet