Walmart LocalFinds
The Outlet Circle profile photo

The Outlet Circle

2139 benson st
Philadelphia, PA 19152, US
|
(213) 357-1001

Seller Reviews

3.1 out of 5
12 ratings6 reviews

About the seller

We at Outlet Circle are dedicated to provide a world class customer service and shopping experience. We take great pride in our operation which put the customer first, and this comes to expression in our Return Policy, Prices and Communication. We have made exclusive agreements with all the brands w…
Business Name: OutletCircle Inc
Report an issue with this seller

Top picks from seller

Seller reviews

3.1 out of 5 stars
12 ratings6 reviews
How seller rating is calculated

Showing 1 - 6 of 6 reviews

Nov 29, 2025
Tracy
Item bought
ISO Beauty The Twister - 25-18mm Tapered Tourmaline-Infused Ceramic Pro Curling Wand w/ Cool Tip - Black
1 out of 5 stars review

terrible seller. sent me wrong item and doesnt respond to messages

Nov 24, 2025
Kathy
1 out of 5 stars review

Got my order today. wrong curling iron was sent, sent me two of wrong brand, wrong color. Very disappointed

Jan 30, 2025
HairDryerDebacle
Item bought
ISO Beauty Diamond Hairlux Hair Hair Dryer - Light Weight, Attractive, Sleek, and Quiet With Heat Sensitive Control System (Black)
1 out of 5 stars review

My experience dealing with The Outlet Circle was not ideal in the least. I purchased an ISO Hair Dryer from The Outlet Circle, using the Walmart.com website. The hair dryer electrical cord was coming out of the socket and the volume of air was substandard for a higher end hair dryer (our 10 year old $25 hair dryer had more air volume). I contacted The Outlet Circle and advised them I wanted to return the hair dryer. I followed the instructions that they sent to me- returning to my local Walmart. The Outlet Circle continually advised they never received the item back from Walmart but that a credit had been issued. I explicitly advised The Outlet Circle numerous times that my credit card I initially used was no longer valid and that I would need a credit to Walmart.com or a store credit. They could not seem to comprehend this or find a solution for it. I have over 15 back and forth emails with the Outlet Circle and 3 trips back and forth to my local Walmart to try to resolve this. Big waste of time. My local Walmart has been good to deal with, but my experience with The Outlet Circle has been anything but pleasant. Their correspondence has been polite but that is where it stops. The process to return the hair dryer has been less than ideal.

reply from The Outlet Circle

Hello HairDryerDebacle! Customer's entire review is far from reality. The hair dryer was never returned to us but the refund was still issued to the customer. The customer kept saying the credit card he paid with is no longer valid, but Payments and Refunds are being processed by Walmart, not the seller, but I still I kept contacting Walmart to try and assist the customer while Walmart said there isn't anything they can do because the refund shows to be issued. Every single item we ship out is being inspected before shipping, and so the customer's claims are simply far from reality, nevertheless, the refund was still given to the customer as our top priority is our customers.

Oct 7, 2024
Jean
Item bought
ISO Beauty ISOBDDC2000W-231PRO HairLux 2000W Advanced Turbo Airflow Blow Dryer - Diamond Collection - Black & Blue
5 out of 5 stars review

The product shipped fast, packaging was good and it was exactly what I ordered

Sep 30, 2020
Hbsurfchik
5 out of 5 stars review

Great seller, fast response, I’m happy with the quality of their product

Feb 8, 2019
Gretabetter
1 out of 5 stars review

Maybe if they would explain the uses of this product and purpose it would help the purchaser decide if it was worth the expense.