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Buildcom

402 Otterson Drive, Suite 100
Chico, CA 95928, US
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Seller Reviews

4.2 out of 5
3,125 ratings1,118 reviews

About the seller

Build.com with Ferguson on Walmart offers products for all your home improvement needs including plumbing, HVAC, lighting, door hardware, appliances, flooring, and home decor. If you have questions about a hard-to-find product, our friendly and knowledgeable customer service representatives are here…
Business Name: Build.com

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Seller reviews

4.2 out of 5 stars
3,125 ratings1,118 reviews
How seller rating is calculated

Showing 1 - 10 of 1,118 reviews

Jan 30, 2026
Gerasimos
5 out of 5 stars review

Received when promised in factory box with all parts and instructions for installation.

5 out of 5 stars review

Package was delivered with a broken globe. Contacted seller, who contacted company who made it and sent it. A new globe was sent immediately! Never get this service any more. Extremely satisfied with product and service,

2 out of 5 stars review

Item seems to be defective. Faucet does not go off. Water drips constantly. Faucet come on by itself when cartridge is closed.

5 out of 5 stars review

Received item quickly. The shower head and sprayer are exactly as described and work beautifully.

5 out of 5 stars review

perfect replacement for when the plastic center of my original broke out

1 out of 5 stars review

wantsme to initiate return and pay for it even though I have a Walmart Plus Membership. Tandra Goodwin

5 out of 5 stars review

We received our product in a reasonable amount of time. We were kind of worried it could be broken when it came. But, it was packed very well and had no reason to worry.

5 out of 5 stars review

Ordered two rear discharge toilets significantly less cost than box store home improvement. One arrived damaged but a simple message to seller and a replacement came 2 days later.

1 out of 5 stars review

Although I purchased my items through Walmart, they came through Build.com. I opened a return through Walmart, and they passed it on to Build.com. I was told, by Walmart, that Build.com would contact me. It has been over a week and I have not heard from them. Because I purchased through Walmart, it makes sense that the return would be through them as well. I’m not happy with this “pass-the-buck” situation. I want to return my items and receive my refund. This should not be this difficult.

Jan 23, 2026
Edward
5 out of 5 stars review

Everything went well and as expected I'm happy with my purchase