reply from zKaiLiangShop
Hello Amanda!
Thank you for taking the time to share your feedback about the item you purchased. We truly value all input from our customers, as it helps us identify areas where we can improve our products and services.​
We sincerely apologize that this item did not meet your expectations. It is disappointing to hear that the product's eyes came off when your daughter squished it and that the product did not live up to what you hoped for—this is not the quality we strive to provide for our customers.​
To address the specific issues you encountered, our team will look into this product to ensure that future offerings meet the standards our customers deserve. We want to make sure that any concerns like this are properly addressed to prevent similar experiences.​